Customer Testimonials
Same great service that I have always had. Stephanie in body shop was very helpful and let me know what was going on. When the work was complete, she switched my car to the service department for a new muffler. When I got the car back everything was great.
Great customer service Fast service Would come back would recommend to future & existing customers wasn’t their long
2020 Colorado with 64,000 miles: Absolutely horrible experience after being a loyal customer here for over 20 years.. It all started with a quoted 3-day $4,000+ torque converter repair ($1,400 with GM assistance) and took 23+ days to complete with no loaner or rental vehicles available. There was also NO COMMUNICATION initiated from the dealer during this ordeal, I had to call and inquire what was taking so long and always given a different story. When I pick it up, the service writer tells me that due to many callback repairs he had them EXTENSIVELY test drive mine. Look at the bill and Mileage in/out ... Read More DealerRater - Nov 4, 2026
Loved your dealership until my last service appointment. Your advisor seems to believe my purchase of an electric vehicle was stupidity. I noticed I couldn’t find any used electric vehicles on your lot so I assume your dealership feels the same as your advisor.
I had a 730a appointment was there 7:15 the only person was at desk waiting on someone who got there at 7 without an appointment wanting an alignment 2 other ahead of me in line I was finally waited on at 7:40 didn’t leave until 9:15 no tire rotation paid almost $90 no tire rotation due to tire wear but the communication was so poor didn’t tell person taking my check why. Didn’t adjust my oil %on my controls due to not understanding how.
Service tech or advisor seemed to feel an electric vehicle was a poor choice. Lead me to believe travel was out of the question because no charging infrastructure. He’s probably correct but not a great idea to point out to your customers. I love Applegate sales department and parts department but will probably change service departments.
Applegate Chevrolet is the best!! Mike the service advisor wrote my order very nice man, when my lof was done the cashiers let me know. Jamie and Kay are the best cashiers! Highly recommend Applegate Chevrolet for all your service needs.
Always courteous and friendly. I got my Yukon XL back about 15 minutes earlier than they said.
I was happy with my service but 1 1/2 hours for a oil change with a appointment is to long.
Bestest Why 15 words minimum requirement in a survey? You count words using a machine
The appointment and speed of service was very good and I believe the work performed was good but having a white vehicle sure showed the dirty smudge marks on it after getting home and seeing them on the doors and interior. Was not awful as I cleaned it up easily but a bit disappointing.
Service was fast and on time. I was updated with my repairs and provided a multipoint inspection
Repaired the faulty part quickly. Gave us a good loaner car. Overall good experience. Great job.
Always friendly, accommodating, and easy to schedule appointments, also the technician explains service and when upcoming items need to be changed
Work was done correctly and on time as promised. Best price around town. Went to other dealerships and they were much more money and weren't as friendly.
My husband and I were impressed with the quick service when leasing our car. Derek was great! He was helpful but not pushy.
They worked hard to find a car that would match our requirements and gave us a good price for our trade in.
Very helpful! Customer service was outstanding. Chris and Melody were fantastic!! This is my new dealership! Thank you!
They were very friendly and quick with the service they were right on time no extra waiting
AFTER I ASKED TO HAVE MY TIRES ROTATED IN MARCH THEY WERE NOT! I WAS TOLD NOT EVRY OIL CHANGE. THIS TIME THEY DID NOT GET ROTATED DUE TO LOW TREAD. I FEEL THIS IS BECAUSE OF NO ROTATION LAST TIME! I WAS TOLD SHOULD BE ROTATED EVERY OIL CHANGE BY THE MANAGER WHO ALSO SAID LAST TIME THEY DID NOT NEED TO EVERY TIME!
I enjoy the great service I always recieve keep up the great work 👍love it
Rating: 5/5 Stars
I had an absolute top-notch experience buying my vehicle at Applegate Chevrolet! From start to finish, the entire customer service team was incredible to work with.
A huge thank you to Rick and Anthony for making the whole process so simple, smooth, and transparent. They made sure every detail was clear, walked me through all my options without any pressure, and worked out a fantastic price that I was really happy with.
If you're looking for a hassle-free car buying experience with a team that truly takes care of you, go see Rick and Anthony at Applegate ... Read More DealerRater - Oct 9, 2026
Got me right in and it didn't take long for the service. As always they have a comfortable place to wait
Applegate Chevrolet has put forth great professionalism through communication in their customer service. I highly recommend this dealership.
Had vehicle for a whole week without even looking at it. Called multiple times to check on the status, no one from dealership called to inform of what the status was
The sensor on my car was completed in record time and was still under warranty
Slow wait for diagnosis and parts, but when parts arrived Great work when they get going
Derek was very professional and polite throughout the deal for a new truck. Rick who I met to do the paperwork also was very professional and polite throughout.
Dan and Charles were very easy to work with. No major haggling over price as we settled on a deal before I even walked in the door. Excellent customer service.
Had an appointment and still took two hours to change the oil, then they didn't top off fluids or check tire pressure. Told the service manager and he finished the job. Never be back, can't trust you.
Staff was very friendly, knowledgeable and helpful. Service was done in a timely. I am very satisfied.
Always honest service at fair pricing. I've never had to question anything and get my oil change and tire rotation here exclusively.
Very friendly and accommodating. No complaints. Dereck went above and beyond. This is my fourth vehicle from Applegate.
APPLEGATE CHEVY HAS THE MOST FANTASTIC SALES & SERVICE TEAM!! 10/10 THANKS GUYS! I WILL DEFINITELY CONTINUE COMING BAXCK TO APPLEGATE!!
Entire service was fine and quickly completed 15 words to complete is too many for a simple oil service
Awesome service, in and out quickly. No hassle. Helped use the points on my GM Reward card.
Stephanie in collision is very polite and made my experience better as she explained in detail what will be done.
One of the worst if not worst dealer service I have ever had to deal with. They had my new 2026 vehicle after two weeks of my purchase. They did not provide me with a loaner vehicle until 9 days in. I always had to contact them for updates. I have emailed Dan George a timeline of issues and have yet to hear back.
Every time I bring my vehicles in for service it's always a good experience and the workmanship is stellar ive never had an issue with anything they've done for me
I was very disappointed at first, but Megan made sure all my needs were met when I called back. She immediately took care of all my concerns.
Very disappointing they lost the centerpiece of my rim. I just wanted a oil change haven't been reimbursed yet that was 3 weeks ago?
Always quick service plus it gives me a chance to say hi to my salesman.
Overall outstanding! The salesman I worked with had even prepared and the transaction was effortless!
I used to go to Al Serra but Applegate was way better not as busy and full of people and I was done in 30 minutes not hours. I will be coming to applegate from now on.
Service was provided and my concerns were addressed and corrected to my satisfaction .I like using Applegate for my vehicle maintenance
Fast efficient friendly they did a fantastic job I was very pleased with them. Thanks
Melony in used cars was fantastic,knows what needs to be done and gets it done.The manager Chris was also a pleasure to work with,I am certain my next car purchase will be from Applegate
Friendly welcome got me right in I had questions which was answered.will be back for future service to my Vehicle
On July 14, 2026, a follow-up visit identified a head gasket oil leak that should have been caught during the original inspection. When asked if the vehicle was safe for an upcoming out-of-state trip, I was told it should be fine. Only a visual and dye test were performed; no cooling system pressure test or compression/leak-down test was done.
The head gasket repair is covered under GM’s Powertrain Warranty at no cost. The lug nut failure was acknowledged by the service manager, who outlined some internal corrective steps.
Given the safety failure on the first visit and the missed diagnosis, ... Read More DealerRater - Jul 15, 2026
I brought my car to Applegate Chevrolet because the check engine light had come on. Shortly after dropping it off, the service advisor called and explained that the issue was a faulty EVAP purge valve (purge pump). I was quoted approximately $103 for the part plus four hours of labor. Trusting their expertise, I authorized the repair.
Afterward, I became curious about the labor time because four hours seemed unusually high for this type of repair. I did some research and found that the part is located on the top front of the engine and is readily accessible. Based on what ... Read More DealerRater - Jul 2, 2026
Great experience! Having to deal with the car purchase issues nationwide, Applegate could not have made the purchase any smoother. They were prompt with updates and returned emails/phone calls. All the staff were friendly and courteous. I would absolutely recommend Applegate Chevrolet and would definitely be a return customer if I purchase in the future.
Reached out to inquire about a used vehicle they had for sale, when I spoke with Chris he was unwilling to take a few moments to check on some information I had regarding the vehicle. If you're going to sell a used vehicle at least have some basic knowledge on a car you listed 2 days ago before trying to sell it.
They were able to accomodate my busy schedule and get me in for an oil change. I much appreciated that, along with the unexpected car wash! Thanks!
The service manager was very dishonest; they service my 2010 Camaro December 20, 2021. There was a $75 miscellaneous charge so I asked Ed to checked and see what I was being charged for and he said it was for replacement keys due to a recall but I wasn't going to be charged for them. There was a recall and they were going to give me two free keys, just bring the car back on Monday. When I bought the car back he was going to charge me $220 dollars for the keys. I said "you said they were free" and he ... Read More Google - Jan 26, 2022
Even though they were busy, which was good to see, it was a quick in and out oil change.
From the first Contact, the guy was rude and did not offer the services the dealership have. They charge me $600 to replaced my starter on my 2015 Chevy Tahoe. I walked over to the parts department and bought a starter for $150 with tax included and another dealership charge me $120 to put my part on that is GM certified. I was appalled by the way the dealership treat me which is why I am going the Al Serra for my vehicle needs. This was my first and last time going to AppleGate .
My boyfriend and I are 3 hours away from home and this was the closet dealership to us and my boyfriends truck check engine light came on so we needed it checked out and they were quick to get the code for us and let us know what the problem was. Very happy with this dealership!
Derek was very helpful with purchasing my new truck. They gave me a great trade in as well. Everyone was very kind including Peter. Thanks guys for all your help!
Great Service. Thanks Ed!
Employees are polite & service was quick. Techs did a great job of explain to me about repairs that need done.
Applegate family has always been am excellent choice for me and my family.
Everything was done just the way I expect.
Came for oil change and tire rotate. after i left i realized my tires didnt get rotated so i called and spoke with service advisor and ask if tire rotate came with oil change he said it did. I explained to him mine didnt get rotated. His reply was how did i kmow they didnt get rotated i said cause my fronts were getting choppy that was whole reason i came there and got oil changed. He told me to bring it back but was already headed to another appt. Not happy with waisting my time.
Staff is friendly and efficient.
Old, outdated facility. Employees arguing amongst themselves. Clearly no communication, no care about perception??? Overpriced services can be found elsewhere for LESS.
Prices of parts are too expensive
Been with mccluskey Chevrolet since I was 18 and wouldn't change to any other dealership
they are great
Great service and follow up on my car purchase!
Full disclosure, I've never bought a vehicle here, but have been here a few times for parts and services. ALL of my experience here, have been good! Be careful of these reviews where people are mad at the vehicle, but giving the negative review to the dealer. The dealership doesn't make the cars, so if their complaint is service, then still take it with a grain of salt. If their complaint is the vehicle, but they give the negative review to the dealership, immediately dismiss it.
Your chance of getting excellent service and/or parts is WELL above ... Read More Google - Dec 16, 2021
Love the dealership.
My salesman Derek went on and beyond helping me get my new vehicle very awesome salesman Applegate Chevrolet is the best dealership I've ever dealt with and I will always get my car from them keep up the good work.
Needed an oil change and tire rotation,in and out under 30 minutes
It makes me happy when I visit for service knowing I will get good treatment and a competitive price on my service. Thanks for treating me good Applegate.
Quick service explained everything up front
Man talking bout people who will waste your time . geez…. its a reason they never busy in there. smh.
Wonderful experience
very satisfied with the service and to pick up and drop off my truck was great that way i would not have to leave work the people were very nice and kind and willing to do what ever it takes to get the job done, it is hard to find honesty out there in the world but they were the best.
Chris Marsh was not friendly or even a good salesman AT ALL. He stated they wouldn't budge on the price without even talking to anybody then back tracked that same statement later in the conversation and still hadn't talked to anybody. I will be returning for the truck and a different salesman
This is an excellent dealership. My salesperson, Jacob, was very pleasant to work with. He worked with me every step of the way and took care of my concerns in a timely manner. The whole staff at Applegate made sure we enjoyed our short time there while buying a vehicle. Highly recommend buying through them if you're in the market.
Very satisfied with the work that was done,
They always do all they can to help me and my family out. Kelly at the cashier office, always makes sure we get all the discounts. Dennis and Debbie are very helpful in the body shop. Derek in sales has helped us, since Kurt retired. All the guys in service department are friendly and helpful.
Enjoyed my sales man extremely well. He was very insightful and inspiring to start enjoying my new 2021 Equinox.
Reliable, efficient and friendly staff. Very pleased! Thank you, Michael Lysher
Great service staff
Such a wonderful experience! Everyone is kind and friendly. I enjoyed the cashier on Saturday morning too. She was so wonderful and helpful to work with. She took the time and was patient helping me understand how to use my points.
Great
Parts department was helpful
Everyone that I came in contact was very professional. Megan was very cheerful, and welcoming. Both on the phone, and as I entered the dealership. She actually knew who I was , as I entered the dealership, without even seeing me in person previously. Peter was very helpful, straight forward, and very informative. Even found and extra $250 in rebates that wasn't accounted for the first time. Never hesitated or batted an eye when I asked for him to rework the numbers for a different mileage amount. Very customer focused. Dave was very easy to work with. He didn't push ... Read More Google - Aug 25, 2021
My car is making funny nose since repair
Had an oil change and tire rotation. Friendly and fast.
Great customer service
At the beginning it was a great experience i brought my truck to applegate for them to give me an offer to trade my truck they were fair in that regards I picked out vehicle to trade I left there leaving a truck with no issues and I've been back there four times due to an electrical issue with the vehicle I got from them the last time I dropped my car off with almost a full tank of gas got it back it was on e and the check engine light is back on there are extra miles ... Read More Google - Aug 12, 2021
Made an appointment for an oil change and was in and out for about 15 minutes with a great price. Thank you.
I got the run around from a dealership that was four miles away. I then took my truck to Applegate. My service advisor was top notch. Communicated extremely well, very knowledgeable and in the end saved me a large amount of money due to their expertise. Best service experience I have had in a long time! Thank you!
Great communication from start to finish. They made the transaction smooth.
Sent me away from service and my car sill had to be taken Io another shop . Applegate cheated me !
Applegate is the only car dealer i will buy a car from,or allow to work on my vehicles,the service dept is super clean & modern with knowledgeable mechanics ,i give them 5 stars.
Knowledgeable warm patient friendly helpful!